Website Accessibility Policy

Effective Date: Jan 2025

Our Commitment to Accessibility

Desai Dental is committed to ensuring that our website at www.desai-dental.com is accessible to all users, including individuals with disabilities. We believe that everyone should have equal access to information about our dental services and be able to navigate our website with ease and dignity.

Contact Information:
Desai Dental
2610 Audrey Ave
Winter Park, FL 32789
Phone: (407) 898-3471

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and comply with the Americans with Disabilities Act (ADA) to ensure our website is accessible to users with various disabilities, including:

  • Visual impairments (blindness, low vision, color blindness)

  • Hearing impairments (deafness, hard of hearing)

  • Motor impairments (limited fine motor control, paralysis)

  • Cognitive impairments (learning disabilities, memory impairments)

Accessibility Features

Our website incorporates the following accessibility features:

Navigation and Structure

  • Clear and consistent navigation throughout the site

  • Logical heading structure (H1, H2, H3, etc.) for screen readers

  • Skip navigation links to main content areas

  • Breadcrumb navigation where applicable

  • Descriptive page titles and meta descriptions

Visual Design

  • High contrast color schemes for better readability

  • Text that can be resized up to 200% without loss of functionality

  • Readable fonts and appropriate font sizes

  • Sufficient color contrast ratios (minimum 4.5:1 for normal text)

  • Visual information is not conveyed by color alone

Images and Media

  • Alternative text (alt text) descriptions for all informative images

  • Captions and transcripts for video content when available

  • Audio descriptions for video content where necessary

  • Decorative images are properly marked to be ignored by screen readers

Interactive Elements

  • Keyboard navigation support for all interactive elements

  • Visible focus indicators for keyboard users

  • Properly labeled form fields and buttons

  • Error messages that are clear and descriptive

  • Time limits can be extended or disabled when possible

Content Structure

  • Plain language and clear writing style

  • Consistent layout and design patterns

  • Proper use of lists and tables with appropriate headers

  • Links with descriptive text (avoiding "click here" or "read more")

Assistive Technology Compatibility

Our website is designed to work with common assistive technologies, including:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)

  • Voice recognition software

  • Keyboard-only navigation

  • Screen magnification software

  • Switch navigation devices

Third-Party Content

While we strive to ensure accessibility across our entire website, some third-party content or plugins may not meet our accessibility standards. We are working with our vendors to improve accessibility and will provide alternative access methods when possible.

Mobile Accessibility

Our website is designed to be accessible on mobile devices and tablets, including:

  • Touch-friendly interface elements

  • Responsive design that works across different screen sizes

  • Support for mobile screen readers

  • Gesture-based navigation alternatives

Ongoing Efforts

We are continuously working to improve the accessibility of our website through:

  • Regular accessibility audits and testing

  • Staff training on accessibility best practices

  • User testing with individuals who have disabilities

  • Staying current with accessibility guidelines and legal requirements

  • Implementing user feedback and suggestions

Known Limitations

While we strive for full accessibility, we acknowledge that some areas of our website may not yet meet all accessibility standards. We are actively working to address these issues and welcome feedback on how we can improve.

Current known limitations may include:

  • Some older PDF documents that may not be fully accessible

  • Third-party scheduling or payment systems that may have limited accessibility

  • Complex interactive features that may require alternative access methods

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Coordinator:
Desai Dental
2610 Audrey Ave
Winter Park, FL 32789
Phone: (407) 898-3471

When contacting us about accessibility issues, please include:

  • The web page or feature you were trying to access

  • The specific problem you encountered

  • Your contact information for follow-up

  • The assistive technology you were using (if applicable)

Alternative Access Methods

If you are unable to access any content or functionality on our website, we offer the following alternative methods:

  • Phone support for scheduling appointments and obtaining information

  • In-person assistance at our office

  • Alternative formats for documents upon request

Response Time

We are committed to responding to accessibility concerns promptly:

  • Acknowledgment of your concern within 2 business days

  • Initial response with information or resolution within 5 business days

  • Complex issues will be addressed as quickly as possible with regular updates

Legal Compliance

This accessibility policy demonstrates our commitment to compliance with:

  • Americans with Disabilities Act (ADA)

  • Section 508 of the Rehabilitation Act

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

  • Florida accessibility requirements

Policy Updates

We will review and update this accessibility policy annually or as needed to reflect changes in our website, technology, or accessibility standards. Updates will be posted on this page with the revision date noted above.

Training and Awareness

Our team receives regular training on:

  • Accessibility best practices

  • How to assist users with disabilities

  • Proper use of accessibility features

  • Understanding diverse user needs

Contact for Accessibility Support

For immediate accessibility assistance or if you need help accessing our services, please contact us directly:

Phone: (407) 898-3471 (During business hours)
Email: [Insert Email Address]
In Person: 2610 Audrey Ave, Winter Park, FL 32789

We are here to help ensure that everyone can access the dental care information and services they need.